justfun said...
I too have replaced more than my fair share of valves, both on my North kites and on almost every other brand that happens to pass thru our little bit of Tropical paradise. Discussions with other retailers indicate to me that this (humidity) hassle is very wide spread across most brands. Got an email last night with the following info re efforts to fix the problem:-
"For 2011 They have changed the following:
Supplier of raw bladder material
Moved production from China to Sri Lanka to a manufacture who is working with the European Automotive industry.
Changed glues.
Changed cleaning process prior to gluing.
Tested the new system in an oven with a bowl of water underneath to create maximum humidity.
There have been no 2011 failures so far"
I have had great product support from North for years, but this problem really is a bitch! Hang in there and please, try to be constructive with your input (hard as it is). You are not being ignored and they are working on it. Geoff
Thanks Geoff . That is heartening .
There is no doubt the product is good and I am glad they provide good support .
However , this valve issue has not gone away for the moment , whilst we have spent a lot of money with a nagging doubt that our kites will deflate in near due course .
I am not the only one who has had to coax my kite home after it has deflated while on the water . Not a very safe situation to be in .
And on cost ,my 08 Rhino will cost about $280 to replace all valves.
And I wonder what cost is , and is money being made from the valves ? I hope not.
It would not hurt North's reputation at all if they covered the valve replacement cost as extended warranty on say , 2 years .
That seems a reasonable timeframe to expect from this sort of equipment before it reasonably breaks down .