Sputnik11 said..


The $50 store credit was for the damage done in transit . . . . . not as compensation for the misleading description. Its a credit I can't really use anyway as the store is in a different state. Wouldn't shop there again. You're right, its about brand and reputation. The reputation of that store it completely shot for me. This one dissatisfied customer has had 650+ reads of this thread. I haven't named the store, though part of me feels I should. Maybe if the owner is reading this he could have a think about what's ethical.

AGREE!!!! My advice, free of charge, (Tho I did have a brief moment where I thought of the delta fin, and was going to ask for your credit card details yes I'm only human) Give him a chance to respond, if hasnt responded within a couple of days, make contact and ask him to read the thread, and to consider making a compensation offer for the misleading advert. If he refuses, then I geuss, you have the option of naming and shaming, but you can at least demonstrate being ethical by giving the person the benfit of the doubt, and a chance to right a wrong, this before u follow thru with an act that may be quite damaging for a store in the business of windsurfing which is probably struggling. If I was to geuss what may have happened, is that maybe the store is just surviving, the owner's psychology then becomes one of a survival mentality, where they exaggerrate the good, and minimize the bad, so they can sell and survive. ethics is a higher order level of thinking and tends to go out the window when people are in survival mode! And of course some people are, how do I put this delicately "Just not nice people", give him a chance to show you which type of person he is!!!!!!!! That way you are ethical , you give him some choices before you act, and he can then take responsibility for the choices he made, if not responsibility then live with the consequences. (Bugger I shouldda charged ya, I get paid good money to dish this sorta stuff out)

I work on the idea that most people are honest but this may not be so true when it comes to second hand boards. I've bought 4 boards in the last 3 years, 3 of them on SB. The first was from SB, a Starboard Go from a dropkick in Torquay VIC. It wasn't described as excellent condition but it wasn't described as trashed either eg. nose repairs, cracked deck and huge soft cracks under the foot pads. All the pics were cleverly taken not to highlight any of the damage. When I tried to contact the seller afterwards he wouldn't answer calls or messages. I didn't pay a fortune but surely paid too much. Not to mention the time and money I spent repairing the board. The next time thought id spend a little more to try and avoid a repeat. I found a Starboard Furtura in "excellent condition" on SB which was only a year or so old at the time. Seemed all good at first but eventually discovered an older fin box repair when doing a small repair to a chip I'd made myself. I didn't contact the seller as it had been too long since id bought it to do anything really. I've also had the issues of damage in transit and gear advertised as wrong year model that has been mentioned earlier in the thread. It would be great to see some tools on SB to help encourage more honesty in Buy & sell. At the end of the day I've put these things down to experience and just try not to get caught out again. I also try to treat buyers the way I like to be treated. In saying all that I've had good buying and selling experiences on SB and think this site in general has played a great, and very important part of my return to windsurfing.

Did you pay with credit card ? if yes ring them within 30 days tell them about it they will refund you in full and chase up them for their money

Name and Shame .........

Milsy said..

hardie said..

i agree with barn, a board can be in excellent condition and have a good repair as well, do you really think all the boards on seabreeze that say they have been damaged and then repaired by professional, have in fact been repaired by a professional? most people are simply judging the repair by the paint job, least significant aspect of the repair, whatever,

milsy I recently brought a 2013 board from SB that had a repair, the price was negotiated because of the repair and I accepted full responsibility of any incurring damage from that repair, as barn said cobra boards aren't the best construction the thing about repairs is you cant see the damage before the repair and what would you class a a good repair , if the board has been repaired back to new status visually and there is moisture in the board is that a good repair, if a board has been repaired the buyer should be told and the price negotiated on that repair and the buyer accept full responsibility, I would say its bad ethics to sell a board without at least putting a pic of the repair up

For the record, I have had one PM with another disgruntled buyer with the same seller. I would be interested if there are others. If you've been mislead can you PM me. I think Laurie who runs this site should know. I know now this wasn't a once off, I'd like to know how often it happens.

Sputnik11 said..

Magnus8 said..

If I was that unhappy with what I received, It would have been couriered back the very next day.

And then what? They have my money, they are interstate and I can guarantee they will argue the toss. I disagree with you on this one, it wasn't an option.

Quite disagreeable aren't we?

You are within your rights to return:

www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

And the retailer is obliged to refund your money

Id never make a good salesman im to honest ! hahahah

I feel that the product description was obviously misleading although the odds of a
Resolution from the seller is probaly imposiable. The best course of
Action to resolve the dispute is contact the seller if he does not wish to co.operate
name and shame the business .
You being a consumer must acnoledgae and take responcibility of your purchase ! Buyer beware!

GazMan said..

Sounds somewhat familiar to an interstate shop (I'm in WA) that had a Fanatic Hawk I was interested in some time ago advertised on SB buy & sell 'in very good condition with no repairs or dings'. Called the shop to find out more about the board and possibly it's previous owner (who they apparently knew well) to be told that the board had had a repair to the nose!

CAn you PM me with the name of the store.

hardie said..

Sputnik11 said..


The $50 store credit was for the damage done in transit . . . . . not as compensation for the misleading description. Its a credit I can't really use anyway as the store is in a different state. Wouldn't shop there again. You're right, its about brand and reputation. The reputation of that store it completely shot for me. This one dissatisfied customer has had 650+ reads of this thread. I haven't named the store, though part of me feels I should. Maybe if the owner is reading this he could have a think about what's ethical.

AGREE!!!! My advice, free of charge, (Tho I did have a brief moment where I thought of the delta fin, and was going to ask for your credit card details yes I'm only human) Give him a chance to respond, if hasnt responded within a couple of days, make contact and ask him to read the thread, and to consider making a compensation offer for the misleading advert. If he refuses, then I geuss, you have the option of naming and shaming, but you can at least demonstrate being ethical by giving the person the benfit of the doubt, and a chance to right a wrong, this before u follow thru with an act that may be quite damaging for a store in the business of windsurfing which is probably struggling. If I was to geuss what may have happened, is that maybe the store is just surviving, the owner's psychology then becomes one of a survival mentality, where they exaggerrate the good, and minimize the bad, so they can sell and survive. ethics is a higher order level of thinking and tends to go out the window when people are in survival mode! And of course some people are, how do I put this delicately "Just not nice people", give him a chance to show you which type of person he is!!!!!!!! That way you are ethical , you give him some choices before you act, and he can then take responsibility for the choices he made, if not responsibility then live with the consequences. (Bugger I shouldda charged ya, I get paid good money to dish this sorta stuff out)

ha,,,well, this might break the red thumb record,,,,,,advice free of charge????, Firstly, to your previous shared incompetence at the cash register, perhaps you should let someone else do the charging?, Secondly, its simply poor and or incorrect advice. Ethics are not a variable, they are not to change relevant to changes in ones environment, if sputnikk feels he was deceived, and his ethics suggest that he would share that information to warn others, then he should, regardless of how the seller acts after that fact, eg compensation, what your suggesting with your above advice, is that sputnikk should be unscrupulous, let HIS ethics be dictated by factors other than his own, your basically suggesting he should hold the seller ransom by not acting ethically, give me compensation or i will act ethically and share with others the perceived deception. What he should do ethically speaking is share the perceived deception with all, and seek compensation as well,,,,,,why dont you send the people you are charging good money for this advice around to me, and i will simply just correct you for free

When I made my second post on this thread I did not know a shop sold the board. As this is the case its not a good idea to name and shame on Seabreeze except as a very last resort when all other avenues of resolution have been exhausted and the Seabreeze owner(s) have been advised.

There is at least one other website owner out there who got into a huge amount of legal problems when there were negative 'vendor verdicts' posted by forum members.

However this should not mean a vendor can use creative writing to dress up mutton as lamb and not expect negative feedback.

I think when it comes to defamation law, the truth is irrelevant. It comes down to whether the public reputation of an individual or perhaps a company is damaged.

Milsy said..

hardie said..

Sputnik11 said..





The $50 store credit was for the damage done in transit . . . . . not as compensation for the misleading description. Its a credit I can't really use anyway as the store is in a different state. Wouldn't shop there again. You're right, its about brand and reputation. The reputation of that store it completely shot for me. This one dissatisfied customer has had 650+ reads of this thread. I haven't named the store, though part of me feels I should. Maybe if the owner is reading this he could have a think about what's ethical.

AGREE!!!! My advice, free of charge, (Tho I did have a brief moment where I thought of the delta fin, and was going to ask for your credit card details yes I'm only human) Give him a chance to respond, if hasnt responded within a couple of days, make contact and ask him to read the thread, and to consider making a compensation offer for the misleading advert. If he refuses, then I geuss, you have the option of naming and shaming, but you can at least demonstrate being ethical by giving the person the benfit of the doubt, and a chance to right a wrong, this before u follow thru with an act that may be quite damaging for a store in the business of windsurfing which is probably struggling. If I was to geuss what may have happened, is that maybe the store is just surviving, the owner's psychology then becomes one of a survival mentality, where they exaggerrate the good, and minimize the bad, so they can sell and survive. ethics is a higher order level of thinking and tends to go out the window when people are in survival mode! And of course some people are, how do I put this delicately "Just not nice people", give him a chance to show you which type of person he is!!!!!!!! That way you are ethical , you give him some choices before you act, and he can then take responsibility for the choices he made, if not responsibility then live with the consequences. (Bugger I shouldda charged ya, I get paid good money to dish this sorta stuff out)

ha,,,well, this might break the red thumb record,,,,,,advice free of charge????, Firstly, to your previous shared incompetence at the cash register, perhaps you should let someone else do the charging?, Secondly, its simply poor and or incorrect advice. Ethics are not a variable, they are not to change relevant to changes in ones environment, if sputnikk feels he was deceived, and his ethics suggest that he would share that information to warn others, then he should, regardless of how the seller acts after that fact, eg compensation, what your suggesting with your above advice, is that sputnikk should be unscrupulous, let HIS ethics be dictated by factors other than his own, your basically suggesting he should hold the seller ransom by not acting ethically, give me compensation or i will act ethically and share with others the perceived deception. What he should do ethically speaking is share the perceived deception with all, and seek compensation as well,,,,,,why dont you send the people you are charging good money for this advice around to me, and i will simply just correct you for free

Milsy why the crack at Hards again?
He said straight up that he charges different for health care card holders and the bloke did not say he had a health care card. I think you have had your free shot at him and just look silly for not having read his post and still going on about it.

Mark _australia said..

Milsy said..

hardie said..

Sputnik11 said..





The $50 store credit was for the damage done in transit . . . . . not as compensation for the misleading description. Its a credit I can't really use anyway as the store is in a different state. Wouldn't shop there again. You're right, its about brand and reputation. The reputation of that store it completely shot for me. This one dissatisfied customer has had 650+ reads of this thread. I haven't named the store, though part of me feels I should. Maybe if the owner is reading this he could have a think about what's ethical.

AGREE!!!! My advice, free of charge, (Tho I did have a brief moment where I thought of the delta fin, and was going to ask for your credit card details yes I'm only human) Give him a chance to respond, if hasnt responded within a couple of days, make contact and ask him to read the thread, and to consider making a compensation offer for the misleading advert. If he refuses, then I geuss, you have the option of naming and shaming, but you can at least demonstrate being ethical by giving the person the benfit of the doubt, and a chance to right a wrong, this before u follow thru with an act that may be quite damaging for a store in the business of windsurfing which is probably struggling. If I was to geuss what may have happened, is that maybe the store is just surviving, the owner's psychology then becomes one of a survival mentality, where they exaggerrate the good, and minimize the bad, so they can sell and survive. ethics is a higher order level of thinking and tends to go out the window when people are in survival mode! And of course some people are, how do I put this delicately "Just not nice people", give him a chance to show you which type of person he is!!!!!!!! That way you are ethical , you give him some choices before you act, and he can then take responsibility for the choices he made, if not responsibility then live with the consequences. (Bugger I shouldda charged ya, I get paid good money to dish this sorta stuff out)

ha,,,well, this might break the red thumb record,,,,,,advice free of charge????, Firstly, to your previous shared incompetence at the cash register, perhaps you should let someone else do the charging?, Secondly, its simply poor and or incorrect advice. Ethics are not a variable, they are not to change relevant to changes in ones environment, if sputnikk feels he was deceived, and his ethics suggest that he would share that information to warn others, then he should, regardless of how the seller acts after that fact, eg compensation, what your suggesting with your above advice, is that sputnikk should be unscrupulous, let HIS ethics be dictated by factors other than his own, your basically suggesting he should hold the seller ransom by not acting ethically, give me compensation or i will act ethically and share with others the perceived deception. What he should do ethically speaking is share the perceived deception with all, and seek compensation as well,,,,,,why dont you send the people you are charging good money for this advice around to me, and i will simply just correct you for free

Milsy why the crack at Hards again?
He said straight up that he charges different for health care card holders and the bloke did not say he had a health care card. I think you have had your free shot at him and just look silly for not having read his post and still going on about it.

You can't be ceral!!!!?????? That actually feels heart felt, you can interpret his shared information any way you please, to me, it appears incorrect for what Hards is using it as an example of, firstly his example of ethically behaviour is nothing more than incompetence being rectified, then his advice on how one should act ethically is simple incorrect, its advice on how to behave unscrupulous, its not personal, im sure hards is a nice guy, but with a poor understanding of ethics? If this is bothering him, perhaps a nickname of "Hards", is a little too ironic, perhaps "Softs" and you "Sucks", ha, enjoy, its not like im calling him a kiddie fiddler for sharing different views on gun ownership