Not only is the Severne an Australian brand, it's world leading in sail development. Great product!! Just moved over this year from NP.

probably red thumbed by some gay illegal immigrant........

jsnfok said...
i know its not severnes fault with the masts, due to the factory cutting costs(like maybe leaving out the resin) , but it doenst instil confidence when you want to sail offshore.....

huh? Last I checked factories in China and Thailand produce to your specifications. Nothing more. Nothing less.

I don't care if you are NP, Severne, JP, Starboard etc. if your logo is on the product you are responsible for quality control.

jsnfok said...

Dom said...

Not only is the Severne an Australian brand, it's world leading in sail development. Great product!! Just moved over this year from NP.

super products, awesome stuff i love using severne but 3 brand new masts (sdm) broken in three session, i would like to see if you're still happy

i know its not severnes fault with the masts, due to the factory cutting costs(like maybe leaving out the resin) , but it doenst instil confidence when you want to sail offshore.....

Just to set the record straight:

That was last season - there was a batch issue on the Enigmas - all were replaced under warranty , lots of free sail repairs were done ,lots of lower percentage Blue line masts were lent out to keep customers on the water and the masts were all replaced with the air freighted (cost a fortune) replacements (that actually met the original requested specs)

This has been discussed on the forum and at many beaches at length over the last 7 months or so



Still would have much preferred to have the correct spec masts in the first place - would have avoided so much inconvenience for Severne customers

If you go back through history you will find that Severne arent the only brand to have had a problem like this on high spec race masts - how many other brands did free sail repairs and lent out masts to riders while replacements were flown in ?

It was a bugger of a situation - i believe you will find the effort to correct the problem response is historically unmatched in Australia by any brand ever. The whole exercise cost a lot of money but was warranted. The focus was to - as much as possible - keep riders on the water - and sort out sail repairs.

If there have been new masts broken recently they are yet to come to the warranty department's attention.

The replacements are holding up well and breakage rate has gone back to the statistical "background" rate you would expect from masts used in racing situations(yes racers do break masts - check how many are pinged on the PWA - in fact 2 years ago many racers were carrying Severne masts as spares as they had a great rep for durability )

So i guess a good thing to come out of the whole schmozzle is that there is now a fantastic Enigma mast out there to be had.

Another was that quite a few riders didnt too much mind the difference going to a lower spec mast (the Blue line) -which have a great durability performance


Personally i would like to see more lower % masts (maybe 90) used as most average sailors cannot sustain the breakage "investment" that many PWA racers are willing to make to gain that extra 3 metres on a race course and perhaps the difference between 4th and 5th in a heat.

Gorilla all the way. Performance is really good and the damn things seem to be more or less unbreakable, had multiple o no here she goes moments getting worked by big waves over rocks and she's still going strong (touch wood). In saying that I haven't used a redline yet.

Reflex Films said...

jsnfok said...

Dom said...

Not only is the Severne an Australian brand, it's world leading in sail development. Great product!! Just moved over this year from NP.

super products, awesome stuff i love using severne but 3 brand new masts (sdm) broken in three session, i would like to see if you're still happy

i know its not severnes fault with the masts, due to the factory cutting costs(like maybe leaving out the resin) , but it doenst instil confidence when you want to sail offshore.....

Just to set the record straight:

That was last season - there was a batch issue on the Enigmas - all were replaced under warranty , lots of free sail repairs were done ,lots of lower percentage Blue line masts were lent out to keep customers on the water and the masts were all replaced with the air freighted (cost a fortune) replacements (that actually met the original requested specs)

This has been discussed on the forum and at many beaches at length over the last 7 months or so



Still would have much preferred to have the correct spec masts in the first place - would have avoided so much inconvenience for Severne customers

If you go back through history you will find that Severne arent the only brand to have had a problem like this on high spec race masts - how many other brands did free sail repairs and lent out masts to riders while replacements were flown in ?

It was a bugger of a situation - i believe you will find the effort to correct the problem response is historically unmatched in Australia by any brand ever. The whole exercise cost a lot of money but was warranted. The focus was to - as much as possible - keep riders on the water - and sort out sail repairs.

If there have been new masts broken recently they are yet to come to the warranty department's attention.

The replacements are holding up well and breakage rate has gone back to the statistical "background" rate you would expect from masts used in racing situations(yes racers do break masts - check how many are pinged on the PWA - in fact 2 years ago many racers were carrying Severne masts as spares as they had a great rep for durability )

So i guess a good thing to come out of the whole schmozzle is that there is now a fantastic Enigma mast out there to be had.

Another was that quite a few riders didnt too much mind the difference going to a lower spec mast (the Blue line) -which have a great durability performance


Personally i would like to see more lower % masts (maybe 90) used as most average sailors cannot sustain the breakage "investment" that many PWA racers are willing to make to gain that extra 3 metres on a race course and perhaps the difference between 4th and 5th in a heat.

okay but its like having a really crap shag, you dont want to go through the same thing twice...

and the masts that kept breaking were the blue line masts, as well as the enigmas

jsnfok said...

Reflex Films said...

jsnfok said...

Dom said...

Not only is the Severne an Australian brand, it's world leading in sail development. Great product!! Just moved over this year from NP.

super products, awesome stuff i love using severne but 3 brand new masts (sdm) broken in three session, i would like to see if you're still happy

i know its not severnes fault with the masts, due to the factory cutting costs(like maybe leaving out the resin) , but it doenst instil confidence when you want to sail offshore.....

Just to set the record straight:

That was last season - there was a batch issue on the Enigmas - all were replaced under warranty , lots of free sail repairs were done ,lots of lower percentage Blue line masts were lent out to keep customers on the water and the masts were all replaced with the air freighted (cost a fortune) replacements (that actually met the original requested specs)

This has been discussed on the forum and at many beaches at length over the last 7 months or so



Still would have much preferred to have the correct spec masts in the first place - would have avoided so much inconvenience for Severne customers

If you go back through history you will find that Severne arent the only brand to have had a problem like this on high spec race masts - how many other brands did free sail repairs and lent out masts to riders while replacements were flown in ?

It was a bugger of a situation - i believe you will find the effort to correct the problem response is historically unmatched in Australia by any brand ever. The whole exercise cost a lot of money but was warranted. The focus was to - as much as possible - keep riders on the water - and sort out sail repairs.

If there have been new masts broken recently they are yet to come to the warranty department's attention.

The replacements are holding up well and breakage rate has gone back to the statistical "background" rate you would expect from masts used in racing situations(yes racers do break masts - check how many are pinged on the PWA - in fact 2 years ago many racers were carrying Severne masts as spares as they had a great rep for durability )

So i guess a good thing to come out of the whole schmozzle is that there is now a fantastic Enigma mast out there to be had.

Another was that quite a few riders didnt too much mind the difference going to a lower spec mast (the Blue line) -which have a great durability performance


Personally i would like to see more lower % masts (maybe 90) used as most average sailors cannot sustain the breakage "investment" that many PWA racers are willing to make to gain that extra 3 metres on a race course and perhaps the difference between 4th and 5th in a heat.

okay but its like having a really crap shag, you dont want to go through the same thing twice...

and the masts that kept breaking were the blue line masts, as well as the enigmas

Blue lines have had a very reliable warranty rate - pm me if you have any lack of warranty follow up - but bluelines have been rock solid nationally.

This is getting beyond a joke!! Severne are doing great things with product design and are open to discussing issues. I had a minor problem with my Swat - they had it fixed by a local sail makers super quick and picked up the cost. I have no issues at all with the brand and will continue to support them as they support us (NSWWA).

Shock horror I broke a carbon Chinook extension - you don't see me complaining on here even though they are "indestructible". WSnS, my local retailer warrantied it for me and, second shock horror they made me use an aluminium extension as a replacement for 3 weeks so I could continue to sail. I mean, seriously that is disrespectful.

Sail in NSW at the moment and you'd be blown away by the amount of Severne sails on the water.

Hi mmilhazes, sorry that post was not aimed at you - more a general. You just happened to be in the wrong place, wrong time! Good luck with your mast.

Ben

I second severne back up on products, I snapped a gorilla wave mast, it was swapped through surf fx as warrantee. Great service from both severne and the retailer surf fx.
Snapping masts wave sailing is a given, so wasn't really expecting the manufacture to replace, but that's their claim so I was stoked when they did.
My blades,with gorilla masts and now with an enigma carbon boom, is wave sailing nirvana ! Now if I could just get my ankle back to normal to make the most of these super early season NE just starting to hit the coast and get out on my toys.