Mr Stumpo, It sounds like you need more downhaul. When you loop the line through the pulleys at the bottom of the mast (mastbase) you need to pull it down hard enough to 'release' the top of the sail. There's a few good websites that discuss this...it can depend on your sail, but if the battens aren't popping, you need more camber in your mast, which is produced by more downward tension.
www.guycribb.com/userfiles/documents/Downhaul%20and%20Outhaul.pdfhttp://www.capesport.co.za/tips_faq/windsurfing/windsurf_sail_rigging_downhaul.pdfA few examples from googling