Subsonic said...
It's all good and well to say freight handling is a low paid job, but getting an item from point A to point B in one piece, I dont think is to much asking. It's the bare minimum I'd expect.
<snip>
If youre not happy with your pay rate, jump up and down on your bosses head, not on someone elses' property.
In reality, it is a cheap way to send things, and it is not just cheap wages for the people, it is cheap for the consumer.
People have the option of building a case to put their windsurfing boards in to protect them, but the amount of weight it would add, would mean that no one would want to pay the premium to do this. If you really don't want to take the risk, there are other freight options, but again, more expensive.
If you actually used the normal cubic volume equivalency for a board, it would cost you a bomb to send it normally, so its good that some places are willing to transport a board for a reasonable cost anyway.
<insert boring story>
I used to work in IT for TNT, and we lost an UPS at one stage, and didn't find it for months. As we had to use our own internal couriers to transport things, we sent it using them. We also didn't have insurance, as the company policy wouldn't allow it.
Of course, it was found pushed to the side of a loading dock, where someone had obviously dropped it, broken it, and pushed it aside to hide it. Despite the huge signs on it saying it weighed a lot, someone obviously tried to pick it up, and dropped it.
I think one of the reasons freight companies brought in scanning systems, was to find out who it was that was dropping/losing stuff, not to tell the customer where it should be.
</end boring story>