The board looks ok.. The paddle looks like crap.. Pop into your local sup shop and buy a decent one.. The paddle's the most important part..

DJ

Yep, wish I saw this post before I bought :S

I ordered a SUP board from Savenplay.com.au

It came with major damage to the tail - big cracks and the actual lamination separated... it was clearly dropped during shipping as there's still packing foam pushed into the damaged area.

I called Hunter Express - the courier company he uses - and they told me to get Savenplay to put in a claim... he refused, saying that in his 10 years of dealing with them, they won't cover it... so tells me to just get it repaired?!

Also, the FCS fin slots - two of them have globs of epoxy resin that was spilled during the shoddy manufacturing process and not cleaned out, so the fins won't sit in the slot properly, not to mention that one of the FCS screws can't be removed because it's "glassed-in" with resin as well - would need to take a drill to it to be able to get to the screw, which potentially could ruin the thread. I'm hesitant in trying to fix anything until I get a proper response from both savenplay and hunter express couriers :S

Not sure what to do as I haven't had a response to any of my emails to Hunter Express - if I call them, they just tell me to email.

The board seemed to be very well packed... lot's of bubble wrap inside the box and reinforced with extra foam and cardboard on the nose and tail... but either the courier dropped it REALLY hard on the tail, or it's a cheap crappy glassing job that it got THAT damaged if it was only a light hit during transit... lots of pressure dings all along the board too - looks like a 2nd hand board that's been used once, fallen onto and dropped ;)

Learnt my lesson, I will only be buying local from now on...

Yep... this was gonna be my first SUP... only ever had short boards - been wanting to get into SUP for a year or two, but the price always kept me from doing it.

I guess the size of the boards had something to do with it too, since I've only got a small car which can't take roof racks - and even if it could, the roof on it's too small for this size of board ;)

But we recently moved into a unit across the road from the broadwater with our own double garage, so I now have somewhere to store it and can just walk over with the board - until I get used to it and maybe get a van in 6 months time or something?? So something delivered sounded like the perfect option... and at a price I could at least sort of afford ;)

I was gonna see how it went... though now I've just got a busted board, where one of the fins won't even go in, so haven't been able to try it out...

But like I said - learnt the hard way ;) won't be doing it again - all my short boards have been made by local shapers, never had a problem there. When it comes to boards at least, you get what you pay for... though in my case, what I got wasn't even worth it's "cheap" price.

ombudsman

We received ours as well. I was worried that either we wouldn't get them or they'd be dinged up like yours. I have a lot of sympathy for you as I could see how easily it could have happened to me. However ours arrived without a scratch. Centre fin in one was a tight fit but otherwise I couldn't have been happier with the boards. Tried them out a couple of times and they haven't sunk! So far all is good but only time will tell.

DJ, you were spot on, the paddle is terrible. will be getting some better ones by the end of the week!

I think these boards at this price still has a place. It's an expensive sport and I have too many surfboards and bikes to justify buying another expensive toy. I simply wouldn't have started paddling if this deal didn't come up. the fact that my wife loves it and we could get 2 boards for the price of 1 decent second hand one is a huge bonus. If we use them enough then we'll get rid of them and buy some good quality boards. I am sure there are plenty of people in the same boat as me who just can't justify the big outlay.

Good luck with getting your board sorted out. either savenplay or the courier company surely has to reimburse you. Like sharpie said, take it further

Confucius say "You pay cheap sh-t, you get cheap sh-t".