This happened to me on my trip to the Goldy the other week , Flu out of Gizze on the last plane on the friday night had to stay in Auckland for the night 3am start for flight to the Goldie .Before leaving I booked a rental car for Auckland (easyer with boards & gear) and the goldy with the same company.Got to Auckland find theres been an earth quake in Japan pick up the car no problems . Up early the next morning on the plane cross the ditch all good ,go to pick up the car Coolangatta airport (Sorry sir we havn't got any cars ,but I booked a month ago comfirmation no etc , no sir no cars , so what do I do now can you get me one from another Company ? No sir company policy says we are not aloud to.)
So after acting a little bit unprofessional, I went to the next company ,got any cars? only a big one (heard that before I thinks ) $900 later off we go .
Has this happened to any one else does it happen often ?
TB