juniorburger said..
Hi Guys,
Interesting to come across this topic and hear everyones experiences with different Sunova boards and technologies, i work for the company on the ground at the factory full time and it's surprising how much information is spread on this forum but how little we actually receive or are contacted about through our channels. I do scroll through here when i have the chance and will chime in when something relevant pops up. Within this post ill do a little fact checking and give some more information on the differences between XXXtec and TR3tec.
Firstly the differences in thickness of the sandwich mediums is a little less than stated in some of the posts above, with the XXXtec we use a 2mm Balsa on the deck as the sandwich medium, on the TR3tec we use 1.2mm Paulownia. Paulownia is a lot denser than balsa so you can use a thinner sandwich and retain amazing impact resistance, we also use more fibreglass reinforcements on the TR3tec boards maintain overall durability. Justaddwater i would be interested to know exactly how many Sunova TR3 boards you have seen with a compressed deck, they only first landed in Australia at the start of the year and there wasn't too many. I have personally heard of only one board, that customer contacted us directly and we came up with a solution collectively..
When we came up with the TR3tec for a number of reasons, not simply because we wanted to make a cheaper inferior product because i don't believe thats what TR3 boards are. One of the main reasons was to keep an achievable price point in the market due to increased costs across a number of areas. Another was the fact it's becoming increasingly hard to find a sustainable reliable source of balsa in commercial quantities, in the density required to build a superior product. I'm glad so far everyone in this topic hasn't had issues with their XXXtec boards but i will be the first to admit they aren't problem free either due to the inconsitency of balsa wood, so we wanted to find a more predictable, sustainable solution. This was possible through the use of paulownia wood.
Regarding the overall build of boards it's very tough to find a happy medium between strength and weight, we do our best to supply lightweight great performing gear that can stand up and withstand as broad range of conditions as possible and i think we generally do a pretty good job of that. For sure we have boards that break in all the technologies we made, we could make them unbreakable but it would come at the expense of weight and performance so at some point you have to draw the line. Something else that i think is seldom taken into consideration is the surface area and thickness of a board. In this particular case the placid is 33 1/2" wide and only 4 1/2" thick with a super low profile, this is great for performance but if you end up with a lip breaking directly on your board you could encounter some issues..
Regarding this case particularly the customer did contact us about the board asking for advice on how to repair it or if we had any recommendations of people who could do the job. We could see the board was clearly in 2 pieces but understood if a boards in the wrong spot it will break and there didn't seem to be any discontent. From our side it didn't seem to be a manufacturing issue. We recommended a repairer on the GC and heard no further about it until i came across this thread. If anyone has any issues with any of our boards and would like to have a talk about it, we are always open to chat through any of our channels but it's really hard for us to amend issues and come up with solutions to problems we don't actually know exist..
Cheers,
Dylan
Hi Dylan
Who on the Gc did you recommend for repairs,I'm in need of one?