crustysailor said..

I've bought what I need.

Me too - thanks for the link :)

me too, ta!

no problem, it's nice to be able to give something back to the forum for a change.

Thanks Crust,
I just bought 2 x 75mm Ratchet Block for $20 plus postage. Whitworths sell these for $139 each; BCF must be crazy!

Has anyone received their BCF order yet?
Paypal has just advised me the seller has cancelled the transaction and provided a refund.

To me, I think this stinks, as a commercial agreement had been agreed, payment had been taken for goods, then 1 party cancelled the offer.


I believe an error was made with the listing price.
Products where in stock, and other buyers purchased afterwards.

So is this just sour grapes or am I justified?

i noticed that the fancier blocks appeared to be sold out on Sunday, but then on Monday everything was listed again. however it wasn't possible to actually checkout the stuff that had reappeared. when did you guys order?

i had one minor order arrive this morning. no blocks yet though...

some thing not right i bought 3 items and deceided to pay for them latter and never got an email to say i had bought them i went back to ebay and items had been withdrawn so i got nothing

I have got a notice that 4 of the 10 blocks I ordered are on their way, thou the BCF invoice has a very different freight total than the ebay checkout had. Will see if the other 6 get shipped as they were the more expensive options at ridiculous prices.
Me thinks someone at BCF buggered up as it is not a prudent business practice to sell stock at 1/8 the trade buying price.

I got a ring from TNT today, my order arrives at my door tomorrow morning!!!!

Delivery in the country by TNT, first time that has happened

nswsailor said..
I got a ring from TNT today, my order arrives at my door tomorrow morning!!!!

Delivery in the country by TNT, first time that has happened

Early Bird might be lucky good luck NSW

crustysailor said..
Ha, that's my luck.
Everyone else gets their orders and mine is cancelled.

Plus I even thought I had a few good karma points up my sleeve as well.

No drama.

mines been cancelled as well....very lame. i was looking forward to those jammers.

i have spoken to them a couple of times. from what i saw on eBay most of the clearance items sold out by Sunday morning. then something went wrong with their backend system and everything got re-listed sometime on Sunday, and was subsequently oversold.

an order that i made on Sunday night was cancelled today.

it also looks like their packing system went a bit haywire, as some orders made on Saturday were not packed before later orders. so some people who ordered on Saturday will not have their orders fulfilled. unfortunately it looks like this has probably happened to my main order from Saturday night...

to answer Don^^^^^

warning, its a long story.....
Being P*ssed off regarding my order being cancelled, I checked B*F's online terms and conditions and sent the letter below:

I am contacting you regarding an order placed on Sunday 15/5/2016 via your online store on Ebay. This order comprised of Harken products, as detailed below, and items were instock when the order was made. Under your terms and conditions, an offer to purchase was made, accepted by B*F, and the transaction paid for immediately via Paypal as requested, thereby completing the offer acceptance and the transaction. This offer was then withdrawn today, some 3 days later, and despite clause 11.2 of your terms and conditions, no notice of cancellation was given at all beforehand. I believe this is in breach of your own terms, and my rights as a consumer under Australian Consumer law, and therefore request the decision be reversed, and the agreement honoured as initially advertised and offered by B*F. I await your response before choosing to take the matter further on principle with the Office of Fair Trading, based on the Australian Competition and Consumer Act 2010, and consumer rights offered under the state of Queensland. Failing that, I trust it would make a great segment for the ABC’s “Checkout” program.

The conditions had an email address, but this bounced. So following a further search, B*F is owned by a group company, that also owns SupercH**p,Re*el,R*ys Outdoo*s, and S*uper AM*art. A search of their annual report indicated the CEO, who I guessed his email, and sent my request to. He replied very nicely and I apologized for needing to contact him on such a menial matter. The next day I received an email the same as TwoDogs from Amanda, with an offer of a $40 voucher.

So what rubs me on principle is that someone listed an item, I paid, it was in stock, other people purchased following, then the transaction was voided. They faulted since no notification of intention to cancel was given, and I think all of this occurred as when they realized an error was made for how little the items sold for, or they were listed at a 'buy it now price' instead of a 'starting bid' price.

Ebay were advised an they replied that a seller cannot cancel an order in this way, if a price is not good enough. If you think about it, this could happened for any ebay transaction, and the whole concept of Ebay would faulter as a result.

So I also left poor feedback as many of you had. I think the stock is still available from Harken, and as a public relations exercise at least, B*C should honor their initial offer to supply.

Anyone want to join in a group "FU-Tube" on Checkout?

Its funny though I have already received one item and another is marked as sent but there is another 2 which I'd say are both canceled.