Unfortunately this got blown out of proportion.
I can be a bit of a hot head at times, I didn't exactly handle the situation the best way.
I don't want to go into a recount of the full situation, the relevant people know the necessary details.
Misunderstandings happen and however justified we think we are in doing so, venting on a public forum is never the way to go; we should never assume that others perceive a given situation the same way we do.
For the record, Phil did look after me with the deal I got on the kite and equipment, he was genuinely interested in helping me out and as a relatively new guy to the sport it's good to have people like Phil in the industry.
I hope I haven't soured him against helping other people the way he helped me out- I kept the certificate and have it in a frame.

And I'm loving the kite- had a lot of fun on the weekend with it!

Phil had a lot of time for me in the shop, I'm absolutely loving this kiting biz and Phil happily tolerated me chewing his ear off about it.
At the end of the day I would recommend Woodys to anyone.
