Hi! I'm not actually a surfer, but don't let that dissuade you I still very much need help. I am a claims adjuster with a freight company and have a client with a SUP board. Now, this is a company so we have to make money. Naturally, I try not to buy people brand new custom-made paddle boards. That just isn't a good business model.

So my question(s) is/are: is this type of damage from simple wear and tear of the board or does it look like there was mishandling of the board in a move? I've never used a paddle board so I do not really know how susceptible they are to scratching from being used in the water vs being in a lift van and transported several hundred miles. My second question is: how easily can this be repaired? If I can give her a repair allowance so she can keep her custom-made board and just give it some TLC that would be preferable to buying her a whole new board.

Sorry if this seems a little out of place on this forum. I did not really know where else to go. Being as I am in a landlocked state and her move put her in the same boat, there is really no surf repair shop to contact. Plus, you gotta think outside the box a little.

Below are a few of the pictures she sent to me: