...because my shiny new mast extension [from site sponsor] is a mirror image of every other one I've ever seen or used. Perhaps [site sponsor]'s sails rig back-to-front too, port side up.

The cleat is on the left.

This means threading everything back-to-front, which is bloody hard/impossible after all these years, and then ending up with the cleat down in the grass when you go to adjust downhaul. Stupid.

Is this a manufacturing error/refund?

p.s. all the images on their site show it back-to-front.