I have a mate who recently went to withdraw his superannuation only to find that the money he has contributed over the past year has been depleted by insurance payments.

His super contribution was around $85 per week and the super mob, AMP, have been taking out $520 a month for insurance. He rolled some lost super over into this account and it has all pretty much disappeared.
He cannot recall actively purchasing insurance and maintains that he never has as he believes all insurance is a scam. I have said that I will write a letter to the ombudsmen as both AMP and the employer have been of no help whatsoever.

I have told him that he needs to see documentation which they maintain authorized the withdrawals but needless to say they have given him the run around.

Does anyone have any experience or advice on this?